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COVID-19 & Business Continuity Plan Client Update

COVID-19 & Business Continuity Plan Client Update

As the COVID-19 situation develops, we want to reassure our clients that West Country Healthcare Ltd  has deployed business continuity plans to minimise the impact on the wellbeing of our staff, Clients and their families whilst continuing to deliver a high-level of service to our customers.

To this end we are implementing a model which will enable our staff to work from home where required whilst maintaining our service levels for all Clients.

We are following the government guidelines and would like to reassure our customers that we remain open, but respectfully ask our clients to preferably call or email rather than to visit in person at this time.

We are here to answer any questions you might have about the cover on your policy, especially for commercial business and personal travel policies.

This is an unprecedented situation, and we will continue to closely monitor and comply with Government and Regulatory advice (whilst implementing our capacity for staff to work from home) and endeavour to ensure that we continue to provide a normal service in the event that staff become ill or need to self-isolate.

We will keep you up to date as things change and in the meantime for all our staff and clients to stay as safe as possible.

You can continue to contact us on 01803 314600 during office hours  Monday  – Friday 9.00am – 5.00pm. Leave a message on the answer machine at any other times.

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